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Copyright all 2018 Foshan Xinxin Xinbao Hardware Co., Ltd. copyright. Guangdong ICP No. 05032275
U Crown Staple
Company Background: a distributor deals with materials and accessories for sofas, mattresses and upholstery furniture in Romania.
First contact: December 2017
First Order: January 2018
一．Strong production capacity
After the customer was satisfied with our samples, they placed an order of 1*20’ container. Because the Chinese New Year holiday was coming then, the customer requested that the production be completed within 20 days, loaded and shipped out before the holiday. Despite the tight production schedule and the heavy production tasks at the end of the year, the strong production capacity allowed us to complete production on time and smoothly. The actual production time is January 11th - January 29th, 19 days.
二．Professional sales service
Throughout the entire order process, our salesperson actively maintained close contact with customer, responded quickly to customer needs, and when encountered problems, we set ourselves in the interests of the customer and provided the best solution for both parties.
For example, a model in this order, because it was not our company's regular specification, required a MOQ for production, but the customer's order quantity didn’t reach it. After the efforts of our salesman and well communicated with the customer, the final solution was: The customer increased the order quantity to meet the MOQ, and the extra products would be stocked by our company for free, shipped for the next order. The customer was very satisfied with the solution, which not only solved the customer's demand of products, but also did not increase the stress and cost of storage for customer.